At Mark52 we've done our best to create a company and system that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions that you may expect either from your affiliates if you are a Full Service Merchant or Shopping Cart, or what you may expect if you are an affiliate. If you do not find an answer to your question here, contact us at 1-800-441-6985 or info@mark52.com
Getting Started
How do I get started?
This is what makes Mark52 so remarkable. You will have very easy to understand guidance on each part of your process as an affiliate. This means that you will have information on how to create your site, add banners, add products, add pricing, change pricing, bring in sub-affiliates, track sub-affiliates, track your accounts, track your sales, etc. It's all there and explained in an easy to understand flow for your convenience and success.
Customer Service/Affiliate Management
How do I contact customer service?
Customer service is available from 8am – 8pm EST Monday – Friday, 9am 5pm Sat
You can contact us via telephone at 1-800-441-6985 or send us an email at
affmanager@mark52.com
Support
How do I send traffic and receive credit for sales?
By using one of our free banners or using the link provided, your affiliate ID will be tracked in our reporting system. You can also track campaigns by using a campaign code in your graphic or link. You can contact us for any technical concerns at
support@mark52.com
Payments
How often do I get paid?
Payment is based on when the merchant and vendors ship and the actual time of processing the sale. Typically an affiliate will expect payment as early as 2 week intervals or 4 week intervals and there may or may not be minimum amounts.
How will you pay me?
We can pay by Check, Wire or ACH, just let us know
Marketing
How do I market and make money?
You can buy placement on a search engine such as Overture or Yahoo!, you can send mails to your opted in mailing lists. You can use our free banners and links to get started right away. If you are new in Internet sales, we will provide you outlets and information to help you get started at no additional cost, simply by signing up.
Reporting
How can I see my sales and hit traffic?
Simply login to your account and enjoy detailed reporting showing hits and conversions along with referring URL's and if you use a campaign code, you can see that too so you can track the effectiveness of your money spent on campaigns.
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